Leadership Mid Term :: Free Essay Writer

Leadership Mid Term Midterm Examination The most important thing in a group is to get the job done. Many things can help or hinder the groups overall productivity. There are three things all groups must be conscious of, group development, group think and leadership teams. All these areas determine weather a group will sink or swim, while completing the task. The first and most important is group development. Group development is something that every group must go through. It is easily explained by using Cog’s Ladder of group development, five stages of group development: Polite, why were here, bid for power, constructive, and Esprit. These stages outline the path that all groups go through to form their identity. The way your group develops can often determine your actions and your comparative status amongst the other group members. (notes) The first stage is POLITE this happens when you are first placed into a group, everyone is trying to avoid conflict. All people in this stage just want to be liked and feel accepted in the group. The next stage is WHY WERE HERE when the group actually takes a look at the task in front of them. People a generally nice to each other -- a time of exploration. Third is the BID FOR POWER Cliques battle individuals in the attempt to impose their ideas on the rest of the group. This is a time of much confusion amongst group members as they try to find out who is the best person to take orders from. The next stage is the CONSTRUCTIVE stage. In this stage there is a huge attitude change and people begin to give up their need for power and start concentrating on their goal. At this point there are many offered solutions by all group members. The last stage is Esprit here there is a lot of high moral and group loyalty. In this stage the group is tight, they have over looked personal differenc es, completely focusing on the task. An outsider at this point has the potential of destroying the well developed group. (notes) When forming a group it is important to include everyone right off the bat. Receiving good input from everyone is key to group development. Everyone in the group must respect and get along with the other members in order to provide substantial progress. Groupthink is a trap that all groups must attempt to avoid.

Power Of The Few Over The Many :: essays research papers

The Eleventh Commandment portrayed the state church as being the supreme dictator. It is through the eleventh commandment that the church held it's power and control over the masses. Without the church and it's leaders to guide the masses, their society would have collapsed. However, compared to Brave New World, the whole society is conditioned to "work for everyone else"(Huxley 67) by the abuse and daily consumption of soma. Without the drug called soma, their society would have also collapsed due to withdrawal symptoms. The underlying reality between the two societies is that the masses are manipulated, controlled, and brainwashed, without resistance, to obey and follow their leaders through various methods of enforcement. The Brave New World is controlled by a select few who call themselves Resident Controllers and Directors. These elite few are able to control the production and selection process of societies masses. Mustapha Mond, Resident Controller for Western Europe, and the Director of Hatcheries and Conditioning, oversee the conditioning of embryos. Their powers and control over these particular jurisdictions gave them great power, and with that the ability to manipulate others. "'You ass'... said the Director,... 'Hasn't it occurred to you that an Epsilon embryo must have an Epsilon environment as well as an Epsilon heredity'"(Huxley 23). Through a hierarchy of Alaphas and Betas down to the lower cast Epsilon, everyone was suited for their job. The Director however, through his position of authority, was able to "... condition the masses to hate the country,"(Huxley 30). In doing so, the Director succeeds in creating an obedient society, which obeys and bows to every whim of his commands. The Resident Controller and Director were two authoritative figures that were able to control whomever and whatever each person worked at, even before they were conceived. Each cast had pre-conceived morals preached to them through conditioning, and to this end effectively brainwashed to the point of utter obedience. The outcome of this brainwashing by conditioning sets forth a society that exists in two tiers, the guardians and the domesticated animals. [who? why?->BNW] [who? why?->11th C] The church and it's head archbishops are able to control and manipulate the masses in North America by preaching the eleventh commandment through strict laws and enforcement practices. The eleventh commandment ordained that every man and women must be fruitful and multiply. Because of this commandment and of the militant ruling religionist enforcement, North America alone had four billion people, and yet the church continued to preach the eleventh commandment and it's practices. The competition between continents was the driving force behind the eleventh commandment. If it was not the competitiveness between ruling church states,

The 1820 Missouri Compromise Essay -- essays research papers fc

The 1820 Missouri Compromise Slavery and the Civil War Research Task- Describe the role of the 1820 Missouri Compromise in the campaign against slavery! The 1820 Missouri Compromise played a large role in the campaign against slavery. In 1819 Missouri became a statehood and congress considered framing a state constitution, with this a representative attempted to add a anti-slavery legislation with it. This is what started the process of the campaign against slavery. Henry Clay made a large contribution toward this compromise in 1820, with his new ideas on how to settle the conflict between the North and the South, which lasted until 1954.All the compromise’s made from 1820's to the Kansas Nebraska compromise in 1854, were all factors which led to the civil war. The state constitution in 1819, was what began of this compromise when James Tallmadge, a representative from New York attempted to add a anti- slavery amendment to the legislation. This gave a ugly and conflicted debate over slavery and the governments rights to restrict slavery. This Tallmadge amendment restricted all further introduction of slaves into Missouri and provided setting free once they reached the age of 25.This legislation was not passed, as the House of Representatives which was controlled by the North passed the idea, but it failed in the Senate which was equally divided between the North and the South. Although the legislation didn’t pass it led to Henry Clay taking it on when Maine became a free state. When Maine became a free state, the plan was largely that of Henry Clay who became known as the ‘Great Compromiser.’ Before there was a Compromise, there was a lot of controversy as there was always a equal amount of free states and slaves states since 1789, if Maine was to become a free state (which was highly unavoidable as slaves started to migrate into Missouri and the West of Mississippi), there became a unbalance. This issue was resolved through a two-part compromise, the northern part of Massachuset became known as Maine and was made a free state, at the same time Missouri was a slave state which would once again maintain a balance of 12 slave and 12 free states. In addition to this, a line was drawn at 36 degrees 30 minutes North latitude, and any sections of Louisiana territory lying North of the compromise would be free. This act also pr... ...ving twice been a resident on Free soil. The lower court and the Missouri Supreme Court ruled against him; and the case went to the US Supreme Court. The Chief Justice Rodger Taney declared that the Missouri Compromise, was unconstitutional and the congress didn’t have the power. The issue of slavery, once again, made war sound as if it couldn’t be avoided. The 1820 Missouri Compromise was known as highly dangerous and conflicting as it was trying to keep an equal balance of Free and slave-holding states between the North and the South, although the compromise did play a vital role in withholding the peace between the North and the South until the new compromise in 1854 came about. The Missouri compromise was said that it with held the Civil War for over three decades and it played a vital role in the start of the abolition of slavery in America. Bibliography- Word Count- 1112 Internet Sites Used- http://www.rosecity.net/civilwar/capesites/warmap.html - Sat 12 February, Time 12:42-1:09pm http://colfa.utsa.edu:16080/users/jreynolds/Textbooks/Abolition/Abolitionists%20Mussey.htm Sat 12 February, Time 12:12-12:56pm. Books Used

Measuring Return on Investment (ROI)

Before starting to compare and measure the return of investment for an information system, it is better to define terms such as Information Technology and Return of Investment or ROI. Information technology is a field concerned with the production, manipulation, sharing and transfer or information through the use of electronically-based equipments to satisfy man’s needs (Albacea p. 4).Thus, in this definition we are not just referring to information itself but also for the communication aspects of the information system which is of wide use today. The Return of Investment, on the other hand, includes the costs and benefits in putting up a firm. Mainly, it is more focused on maximizing the benefits of the firm. In dealing with information systems, the definition of the return of investment is better to be extended so a to include not only the tangible but also the tangible benefits a firm or an office can derived in establishing their own information system (Grimes).To make a c lear measurement of the ROI, let us have only two groups of consideration. Since most of the websites on the internet are focused only on either commercial or information sake, then we shall consider the firms that invests on utilizing information systems for commercial purposes and the other ones are those that utilizes the information system for information sake such as the government.In the first category, measuring the cost of building an information-related investment such as websites for selling or doing e-commerce can be clearly seen. E-commerce is an innovation in the information technology where consumers can transact with sellers using only information system (Albacea p. 256). Since the cost for hiring a programmer, for example, in creating a website for a commercial firm, the hardware and other features such as searching or blog which can be brought through licensing are known, then the total cost of establishing this set up can be computed and is just can be known by mak ing a total of all of the expenses and efforts.The other part, which is computing the benefits, is rather the difficult part of it. This may be the reason why business owners and IT leaders are not interested in knowing or having a precise or definite benefit evaluation or effectiveness after they had made a website or an e-commerce page. According to Mary K. Pratt of the Computerworld of US in one of her features, the ROI for a website must be necessarily measured.She justified the ROI is truly measurable, and that those companies that are not measuring it doesn’t really concern of what their money’s worth. She takes, for example, Kia Motors. Kia Motors has for their websites visitor and mostly, what their basis of ranking is on the probability or likelihood of the customer to purchase a motor. They said that those that are downloading their white page are more likely to purchase a motor than those that only browse through their homepage.They can also measure the bene fits on how advertisements on the Internet have changed their production and gross profit. If they see that they had made an advertisement on the Internet but has no increase on the sales, assuming all other factors are held constant, then the information-based technique they use is ineffective.Since ROI’s concern is in costs and benefits, we should also take the advantages of having information related systems than not having any. For example, we can measure how we can save money by replacing the paper ads or printed documents by the electronic version.About 18%, according to the analysts, of the printed document of a business firm becomes expired or not updated after just seven days or a week-long of time. Thus, after this period, they must be replaced by the updated ones. On the other hand, updating publications on the web will cost less than updating the printed ones (McGrath). Hence, this is one way of showing how information systems can cause a movement of the computati on of the ROI.For the firms that utilizes the information system for commercial purposes, ROI can be measured in this way – the cost or the expenses can be easily calculated by just summing up the expenses made in putting up or establishing an electronic-based project, and the benefits, though not clearly seen, can be calculated by taking into consideration its effect on the business and how it can cut costs for the establishment.Now, let us look at the second category which is the firms or offices that utilizes information system for information-sake. The most common example for this category is the government. Usually, included in their budget is the allocation for having information systems that are helpful for public. If the benefits in the commercial-related are not clearly seen, here in the second category, the benefits are even more difficult to measure.Take United States for example. According to Center for Technology of Government at the University of Albany, even af ter some years of having information system exclusive for government information, the return of investment for this particular project is uncertain and is very hard to put in numbers (ctg.albany.edu†¦PrintVersion=1). Why is this so?Similar to the first category, the input resources for putting up or for the establishment of the information system to be used by the government can be readily computed for this is only the sum of all the expenses needed in the establishment. This will surely includes the wages or salaries of the personnel involved, the purchases made, and other licensing expenses.Government usually has its websites for its departments to ensure that the public will be well informed of national issues and information that are of public concern or the public can have great use of them. Again, return of investment is concern with the cost and the benefits. Now, how can we measure the benefits? If the members of the first categories’ benefits can be measured by seeing the effect of the system to their business, government’s measurement of the benefits is a lot more different.Remember that the benefits as defined earlier simultaneously with the Return of Investment don’t only include the tangible benefits but also the non-tangible ones. Thus, looking at the example earlier, the government has its own way of measuring the benefits. They had a standard assessment technique that gives results whether their investments or efforts in putting up the information system dedicated to serve the public has a significant effect or just a waste of time, effort and money (Grimes).This assessment technique needs some adjustments as justified by the Center of Technology for Government. This leads them to propose the Public Value Framework (Cresswell). The Public Value Framework emphasizes the role and importance of the public in assessing the performance of the information system used by the government. Unlike the previous system where only t he government are responsible for the evaluation done, the second system or the Public Value Framework will give power for the public in assessments.Therefore, for the firms or offices that utilize information system for information sake, like the first one, they had a clear computation for cost but a rather difficult computation for benefits. The ROI can be computed by computing the cost through obtaining the summation of all the expenses and the benefits can be seen on the effects or how their objectives of putting up the system are fulfilled. That is, if the public has more satisfaction in using the system established by the government, then the government’s return of investment is indeed higher.In general, measuring the return of investment for an information system is not an easy task because of the complexity on the non-tangible benefits it has to offer, even if the cost of establishing the information system is clearly and be easily computed. In the end, the basis of t he measurement of the return of investment is still in how it would affect the entities it is intended to be useful for or how the goals or objectives of a firm who puts up the system is attained or become more possible. It is recommended that more studies be made to make a standard basis for computation of the return of investment even if it has to involve many factors that are hard to put in numbers.ReferencesPratt, Mary K.( May 28, 2007) â€Å"Measuring Your Website’s Return of Investment.† Business Technology Leadership. 6 July 2007. .Cresswell, Anthony M, et al. (September 2006). Advancing Return of Investment Analysis for Government IT. 6 July 2007Grimes, Brad and Joab Jackson. (September 2006). What’s you IT investment worth –really? 6 July 2007Center for Technology in Government. 6 July 2007McGrath, George   and Anthony Schneider. Measuring Intranet Return On Investment. 6 July 2007.Albacea, Eliezer A. Information Technology Literacy I. UPLB, Ph ilippines: UPLB Foundation, Inc. 2005.

Cultural Differences and Emotional Intelligence Essay

During an the assessment of several countries, values of open-mindedness, inclusion, respect and tolerance are more likely to be attained within a prospectus that encourages the increase of Emotional Intelligence (EI). In this research paper, the role of EI in determining leadership effectiveness was reviewed to explain emotional characteristics specific to five countries: Nigeria, Mexico, Russia, Argentina, and China. These countries were included in a study called Project Globe. GLOBE is the acronym for Global Leadership and Organizational Behavior Effectiveness. In this study, four cultural clusters were utilized, and the role of emotional intelligence was evaluated in determining leadership effectiveness. Emotional Intelligence was appraised more favorably than technical skills and cognitive skills, especially when referring to social skills, and transformational/charismatic leaderships were preferred across cultures. The intent of the collaborative effort of Team 4 was to explore the cultural values and practices in five different countries and to identify their impact on organizational practices and leadership attributes. One way to explore cultural similarities in the world is to study cultural clusters which are a group of countries that share many similarities. The countries in a cluster are more like each other than another country from outside the cluster (Javidan & House, 2002). A study conducted by the consulting firm KPMG (Project Globe) tested the proposition linking EI and cross-cultural leadership by surveying managers from four cultural clusters (Anglo, Latin European, Eastern European, and Southern Asian). Project GLOBE was a multi-phase, multi-method research project in which some 170 investigators from over 60 cultures representing all major regions in the world joined forces to examine the interrelationships between societal culture, organizational culture, and organizational leadership. Clustering of nations was a real-world way to depict intercultural similarities as well as intercultural differences- 61 nations were categorized into 10 distinct clusters. Four clusters and their respective leadership styles and traits were evaluated: the Anglo cluster; the Latin Europe cluster; the Eastern European cluster; and the Southern Asia cluster. The Anglo Cluster included Australia, Canada, England, Ireland, New Zealand, South Africa (Nigeria), and the United States of America. These countries are all developed nations, predominantly English speaking, and among the wealthiest countries in the world. Charismatic, team-oriented, and participative leadership styles were perceived to be the most effective in the Anglo Cluster. The charismatic leadership behaviors included being visionary, motivating, and appealing to the fundamental values of followers. Self-awareness of interactive skills may be a crucial component to manager effectiveness in high power Anglo cultures. Each national culture carries definite leadership behaviors that are perceived to be applicable for that specific country. Being charismatic in Australia can sometimes conflict with the importance of impartiality for successful leadership-therefore, a leader must be visionary and inspirational but still be viewed as â€Å"one of the boys† (Ashkanasy, Trevor-Roberts, & Earnshaw, 2002). The barometer for measuring someone’s level of emotional intelligence is a function that is used though domains that have been emphasized by analysts. Three tests that have been utilized are the ability model, the mixed-ability model, and the personality model. The ability model is measured with the Mayor-Salovey Emotional Intelligent Test using four types of abilities: perceiving emotions, using emotions, understanding emotions and managing emotions. The mixed ability model was used to test for emotional intelligence. The five main concepts of this measurement are self-awareness, social responsibility, adaptability, stress management and general mood. The personality model was used to measure a series of behavior test and is used more as a self-reporting test. The use of the emotional intelligence concepts in the workplace has increased business performance. Higher levels of emotional intelligence has resulted in better performance in certain areas in the workplace such as better participative management, putting people at ease, self-awareness, balance between personal life and work, straight forwardness and composure, building and mending relationships, decisiveness, confronting problem employees and change management. Managers can also be toxic for the workplace based on their attitudes-this is where the concept of resonance plays a vital part. The use of literature on emotional intelligence and its utilization is very minimal in Nigeria. There is no significant difference in occupational stress between secondary school teachers with low emotional difference and those with high emotional intelligence. The effect of emotional intelligence with work-family issues resulted in a conflict within the workplace. Emotional intelligence should be considered in employee selection and placement process for managerial effectiveness to be guaranteed-the managers with high emotional intelligence should be posted to highly challenging managerial positions and vice versa. Leadership qualities in Nigeria are very poor and implementing emotional intelligence can improve their economy. Improvement includes more intelligent Nigerian leaders who can improve the professional performance in their organizations through emotional intelligence. The perceptions of Nigerians can be shaped and made as a result of training in emotional intelligence which will produce Nigerian leaders who will lead by example. The Latin European cluster consists of France, French Switzerland, Italy, Portugal, Mexico, and Spain. In Latin Europe, charismatic/values-based, team oriented, and participative leadership were considered the most effective leadership attributes which included being visionary, inspirational, self-sacrificial, having integrity, decisiveness and performance orientation. Team-oriented leadership compromises collaboration, team integration, diplomacy, and administrative competence (Jesuino, 2002). Emotionally self-aware leaders can be candid and authentic, able to speak openly about their emotions or with conviction about their guiding vision (Goleman, Boyatzis, & McKee, 2002). This statement is true and can be seen in Mexico’s business practices. For example, in Mexico, emotions are not suppressed in business situations and discussions can appear to be hostile to those from a culture which frowns upon the any visible shows of emotion during business dealings (â€Å"Doing Business†, n. d. ). A visionary leader can impact this process positively by honoring the feelings and beliefs of the people around him, while steadfastly demonstrating the benefit of moving toward the company goal (Goleman et al. , 2002). This outward show of emotion is seen as a positive attribute and implies commitment and emphasis. Meetings are seen as opportunities for the free flow of ideas and information — although it is best to avoid very open disagreements with the most senior Mexican present as this could be construed as disrespectful and confrontational. Open signs of emotion, through the use of interruptions and speaking loudly, are seen as a sign of active engagement rather than an unnecessary loss of control. When a Mexican becomes highly emotional during a meeting one should not assume that they have lost their sense of professionalism (â€Å"Doing Business†, n. d. ). Emotion is an important factor that contributes to Mexican business meetings. Creating organizations that are emotionally intelligent is ultimately the leader’s responsibility. It is up to the leaders to help the organization identify its reality and assist their members to uncover their own roles in that vision (Goleman et al. , 2002). Social awareness-particularly empathy-is crucial for the leader’s primal task of driving resonance. By being attuned to how others feel in the moment, a leader is able to provide a sense of shared values and priorities that can guide the group. Empathy-which includes listening and taking other people’s perspective-allows leaders to tune into emotional channels between people that can create resonance (Goleman et al. , 2002). The Eastern European cluster encompassed Albania, Georgia, Greece, Hungary, Argentina, Kazakhstan, Poland, Russia, and Slovenia. In the Eastern European cluster, the key elements of successful leadership were compiled mostly of transformational-charismatic and team-oriented leadership. Participation has some historical roots in the region, as large consultative bodies combined with authoritarian leadership style has been a prevailing pattern in status conscious eastern societies. Extensive research and several studies have been conducted over the last decade in regards to emotional intelligence and leadership styles in Russia. Van Gardner (2010) stated, â€Å"this recent focus on developing organizational leaders is largely a result of the recent changes in the political and economic environments in Russia, following the country’s recovery and stabilization from its financial crisis of 1998† (Van Genderen, 2010, p. 77). A Leadership Dimensions Questionnaire (LDQ) was used to assess prevailing leadership styles. Three distinct leadership styles were identified: engaging leadership (transformational), involving leadership (participative) and goal leadership (transactional). The leadership’s success is a result of a threshold of cognition (IQ) and high levels of Emotional Intelligence (EQ)-the three paradigms IQ, EQ and MQ (managerial competencies) were highly correlated. An interesting result of the investigation was that no significant differences were found between the Russian men and women participating in the research (Van Genderen, 2010, p. 86). Human resources has become an important factor within an organization-the only sustainable competitive advantage organizations of the future will possess is the value added by their employees. Designing effective leadership development programs to foster such executives has been described as ‘the biggest challenge that looms in the new millennium for HR managers† (Van Genderen, 2010, p. 88). This holds true for all organizations. Instituting confidence and reciprocal respect establishes smooth transitions when conducting business transactions in Argentina. Serenity can guarantee accomplishment as it may take several visits to the country to finalize any business transactions. Dealing with organizational leaders is time-consuming due to the many levels of decision making combined with an enormous amount of bureaucracy. Generally, greetings among industry people is a handshake and a brief nod of the head. This is appropriate to both men and women. Once a connection has been made resulting in friendship, hugs and kisses become the standard form of greeting. Eye contact is encouraged and personal space is minimal; pulling back will create an atmosphere of untrustworthiness. The glue that holds people together in a team, and that commits people to an organization, is the emotions they feel (Goldman, Boyatzis, & McKee, 2004). The Southern Asia cluster consisted of India, Indonesia, Iran, Malaysia, Philippines, China, and Thailand. Transformational–charismatic and team-oriented leadership are perceived as the most effective leadership styles (Gupta, Surie, Javidan, & Chokar, 2002). Leaders are expected to act as patriarchs who help subordinates point towards more aspiring and mutual goals by ensuring their actions and decisions develop and maintain the team and family orientation in their organizations. The global leader needs to be open to arbitrations and viewpoints to make sure he/she does not alienate any group members. When it comes to China, four very different traditional Chinese leadership approaches are identified and discussed by Emotional Intelligence Expert Sebastien Henry. This discussion provides us a starting point for our analyses. The four historic leadership approaches Henry examines are: legalistic, strategic, naturalistic, and humanistic (Henry, 2009). It should be noted, according to Mr. Henry, â€Å"none of the four leadership styles give a lot of room to emotions when it comes to leading people. † (Henry, 2009) The legalistic approach (Han Fei Zi) was characterized as perhaps the most contradictory to the principals of emotional intelligence as there was the belief that man was â€Å"naturally evil and that strict rules and punishment were needed† (Henry, 2009. The strategic approach (Sun Tzu) is also not considered to be overly EQ aligned as, within this approach, thoughts on leadership were famously applied to the winning of battles with little focus on the use of emotions in other areas. Interestingly, the very famous book The Art of War, a famous ancient Chinese military work was authored by the high ranking military general Sun Tzu. In the naturalistic approach (Lao Zi–Chuang Zi), also known as the Taoist approach, the emphasis is on the spiritual development of the leader. â€Å"The accomplished leader is the one that followers barely notice: almost invisible, unassuming, but nurturing and always present, just like the Tao† (Henry, 2009). We find some of the concepts in the traditional naturalistic approach to perhaps represent a precursor to present day EI concepts, and although emotional intelligence expert Sebastien Henry concludes, â€Å"there is not a lot in the Dao De Jing ( ) about the emotional side of leadership except that the leader has to aim at ultimately reaching within herself a place of deep inner peace that emotions won’t affect,† which is precisely what we see as perhaps the precursor to current EI concepts (Henry, 2009). Lastly, the humanistic approach (Confucius, Mencius) is often believed to be the approach that is most closely aligned with emotions and the concepts being discussed by Goleman and other emotional intelligence experts. The concept of compassion, a concept many consider a fundamental principal of emotionally intelligent leadership, could be closely linked to the famous Confucian concept of benevolence which is fundamental to the humanistic, Confucian approach. Going forward, while it may or may not appear that the Chinese were overly concerned with emotional intelligence in their traditional leadership methods, recent developments indicate there is little chance the Chinese will be left behind in the exploration, experimentation, and utilization of the promising, performance enhancing benefits of emotional intelligence in the immediate future . Very recently, a Chinese Communist Party publication, the Study Times, published a 3000-word article entitled the Emotional Quotient and its Three Major Components. It seems clear this article was a response to Chinese President Xi Jinping’s public statement that â€Å"it isn’t one’s educational background, integrity, experience, or people you know that matters. What it takes to be a good communist leader President Xi said is Emotional intelligence† (Li, 2013) . Overall, any way you look at it, what seems clear is that in most Asian cultures-as well as in Latin America and some European countries-establishing a strong relationship is a prerequisite for doing business (Goldman, Boyatzis, & McKee, 2004, p. 64). The countries that participated in Project GLOBE provide to managers a meticulous instrument to help recognize the similarities and differences among various cultures worldwide. The most valuable message managers in any culture can take from this study is to take a proactive and positive approach to resolving issues, especially those involving cross-cultural issues. The findings and insights from Project GLOBE can and should at the very least be utilized to enlighten managers on how to better manage the conveyance of information and knowledge across cultural borders. References Ashkanasy, N. M. , Trevor-Roberts, E. & Earnshaw, L. (2002). â€Å"The Anglo Cluster: Legacy of the British Empire† Journal of World Business, Volume 37:1, 28-39. Doing Business in Mexico – Mexican Business Culture – Mexican Culture – World Business Culture. (n. d. ). World Business Culture: Key information on Business Culture in the World’s Leading 39 Economies. Retrieved Sept 5, 2013, from http://www. worldbusinessculture. com/Mexican-Business-Style. html. Goleman, D. , Boyatzis, R. , & Mckee, A. (2002). Primal leadership: Learning to lead with Emotional Intelligence. Boston, Mass. : Harvard Business School Press. Goleman, D. , Boyatzis, R. , & Mckee, A. (2002). Primal leadership: Realizing the power of Emotional Intelligence. Boston, Mass. : Harvard Business School Press. Goleman, D. , Boyatzis, R. , & McKee, A. (2004). Primal Leadership. Resonant leadership, 20. University of Birmingham Intranet. Retrieved on 1 Sept 2013 from: https://intranet. birmingham. ac. uk/as/employability/careers/international/country- profiles/argentina/business. aspx. Gupta, V. , Gita, S. , Javidan, M. , & Jagdeep, C. (2002). â€Å"Southern Asia Cluster: Where the Old Meets the New? † Journal of World Business, Volume 37:1, 16-27. Henry, S. (2009). Chinese Leadership and Emotional Intelligence. How Do Chinese Leaders Handle Emotions? Progress-U Limited. Retrieved on 8 Sept 2013 from: http://www. progressu. com/ezine-eq-for-leaders-2009-4. php Javidan, M. & House, R. (2002). â€Å"Leadership and Cultures around the World: Findings from GLOBE,† Journal of Business, Volume 37:1, 1-2. Jesuino, J. (2002). â€Å"Latin Europe Cluster; from South to North,† Journal of World Business, Volume 37:1, 81-89. Li, A (2013) South China Morning Post, Xi Jinping’s Emotional Intelligence Comments Spark Debate. Retrieved on 8 Sept 2013 from: http://www. scmp. com/news/china/article/1242750/xi-jinpings-emotional-intelligence-comments-spark-debate Margavio, T. M. , Margavio, G. W. , Hignite, M. A. , & Moses, D. R. (2012). A Comparative Analysis of the Emotional Intelligence Levels of American and Chinese Business Students, College Student Journal, 46(4), 776-787. Van Genderen, E. (2010). An Investigation into the Relationship between the Leadership Competencies, Emotional Intelligence and Leadership Styles of Russian Managers Working for MNCs. Retrieved from http://www. scielo. gpeari. mctes. pt/pdf/egg/vi5ni.

Health Care Delivery System in the United States Essay

Introduction: The problem: Access to health care physically and financially, healthcare system in today’s society has failed to provide quality care for the U.S. Americans. There are so many ways that the system falls short in providing proper care. The healthcare is mainly based on the government to provide care for a particular group of people according to their income and not everyone has the same treatment, some having to pay for care through some type of insurance premium. When looking at this system of care, families are all dealing with the same issues in relations to not getting the treatment and quality care that they need. Many providers is having to see more patients in clinics than anticipated in terms causes a shorter visit with patients to address any kind of concerns and with uncoordinated care this leads to decrease in quality care of patients. High risk patients could be an issue for providers, because of the risk of malpractice, and increase of having malpractice insurance therefore providers are reluctant to see these patients which causes the patients to have less options for treatment choices. Healthcare Expenditure: this will continue to increase and families will continue to struggle and stress over how they will pay their medical bills. Healthcare systems are not slowing down on their costs and most of them are not willing to give families an efficient healthcare system for a better quality of care. The healthcare expenditures are increasing and the families incomes are not sufficient to compensate which makes this so stressful and hard for families to afford. When looking at the pharmaceutical spending, this has increased drastically. Medications is continuing to increase in costs, therefore, families are not able to get medications that are needed for care. Quality of care: has been a proven factor to be declined, patients with chronic and long term disease are not getting the therapy and drug regimen that is needed to give them a better quality of life. Many elderly patients and patients with disabilities are not able to receive homecare services that are needed to assist them with care. This is an ongoing battle with many American families who are uninsured as well as insured families. Care is not being coordinated and managed for patients with long term and chronic illnesses. Internal Factors: finance and delivery systems should be combined, both of these factors work together for the improvement of each other. Delivery system and payments are declined because the quality and effectiveness are not valued in the healthcare system therefore we have less quality of care and increasing in costs. Without improvements in these two areas the healthcare system will continue to fail in providing a more efficient system for our families and ou t-of-pocket payments are burdening families and care is being refused, emergency rooms are overflowing and office visits are declining. External Factors: The development of new technology affecting the healthcare system in ways as such advance equipment to treat certain diseases that wasn’t offered in the past and patients are not able to afford the treatment because of the increase in costs. Many advance technology procedures are performed in surgery that is consuming our incomes. Patients with chronic diseases are not able to receive the care because of new technology and the price increase that goes with the technology. Solution to health care access physically and financially, According to (Nichols, 2007) all Americans must take on a responsibility for their own health and the health of their children. This means having policies established which would be affordable for American families and polices established to assist the families who need financial assistant in acquiring an insurance policy. Guidelines also must be followed with this plan with the responsibility of the individual and the insurance comp any. This would be balanced to assist families with affordable insurance and benefit the insurance market that would create a quality delivery system as well as cost efficient. The responsibilities to the family is following the guidelines and policy, maintaining their health by having their yearly check-ups, scheduling routine appointments to see their provider as necessary when a problem may arise and maintaining their insurance coverage. The shared responsibilities is the insurance companies provide a stable plan that will improve the delivery system by making American families a priority with having access to a health care system in which quality care is provided and affordable to the family. Solution to health care expenditure, Preventive measures and promoting health can help with health care spending. Management of long –care diseases and establishing a good foundation with advance health technology well build better patient satisfaction, along with cost effectiveness. The reforms improvements values is not a routine step, many believe that the change in delivery systems may decrease the costs, but some feel that it should be more stable in costs by establishing guidelines that are more promising and effective. These guidelines and policies should be put in place to improve the health care system.(brennan, cafarella, kocot, mckethan, morrison, nguyen, shepherd and Williams,2009). Solution to quality of care, According to (fingado), electronic health record system will allow a continuum of patient care for better quality and manageable coordination to patient records. When coordinating patient care all systems must be involved to get a better outcome. Health care systems through health care electronic employee record helps with continuation of patient care and prepare better management plans. This health care system also allow staff to advance knowledge through training and exercise to improve better patient care outcome. Why my response is correct, Me as a health care professional have witness patients who are non-compliance regarding their health and working with uninsured families have different outcomes than patients who is compliance with preventive care usually are in better physical health than families who are not. There are many preventive measures that families can initiate better health, exercising on a regular basis, selecting healthier choices in diet menu, seeking preventive care as necessary, and be in compliance with treatment regimen, prevent bad habits such as smoking and alcohol abuse. Patients who maintain good health behaviors usually have better outcomes during surgical procedures, healing process is less and better outcomes with other treatment plans. Conclusion, according to our reading, Americans should have an effective health care system where families are provided with safe care and an affordable health care plan for the continuum of care. Explanation is given how many patients visit their health care provider and usually never see their primary care provider and how care should be directed toward patient satisfaction. Our reading mentions The Patient Protection and Affordable Care Act that extends health care plans to primary care that would benefit most Americans to having a better outcome and assessing why acute visits happen so frequently. According to (Thorpe and ogden,2010) excessive spending is being directed towards Fee-For-Service where the main focus is on the amount of patient being seen and costs instead of patient care improvements. The new health reform law is establishing changes to remove this system away from Medicare and other payers. References Niall Brennan, Nichole Cafarella, S. Lawrence Kocot, Aaron Mckethan, Marisa Morrison, Nadia Nguyen, Mark Shephard and Reginald D. Wiliams. (2009). improving quality value in the U.S. Health Care System. Retrieved August 2009, from www.brookings.edu/reports/2009/08/21-bpc-qualityreport Nichols, L. M. (2007). A Sustainable Health System for all Americans. Retrieved July 2007, from www.newamerican.net/files/NSC%20Health%20Policy%20Paper Thorpe, K. E., & Ogden, L. L. (2010, June 2010). Analysis & Commentary The Foundation That Health Reform Lays For Improved Payment, Care Coordination, And Prevention. Health Affairs, 29,6, 1183.

Dutchman – Thematic Analysis Paper

Williams, Jae`da June 19, 2012 ENC 1102 Dutchman Thematic Analysis The phrase â€Å"racial tension† is a small description of the main theme in Dutchman by Amiri Baraka. While race is a vital part of the underlying messages in the play, it stems to a much broader term. In Dutchman Amiri Baraka attempts to grasp the attention of the African American society. Baraka uses Clay’s character to show readers that complete assimilation into another culture is wrong. He wants to awaken the African American men and women in a predominately Caucasian American culture to subconsciously kill the person that is portrayed by Clay in the play.Not only does Baraka want readers and audience members to kill their inner Clay, but refuse to conform to what is known as the â€Å"Average African American man /woman†. The post-thought process that takes place after reading or seeing the play is what triggers the desire to re-evaluate oneself in who they are and how they are portrayed in society. In the article Dutchman Reconsidered by Thaddeus Martin, it is said that Lula’s whimsical and formless personality is Baraka’s way of saying that the freedom of whites is boundless, and Clays â€Å"Puritanical and Victorian† ways shows how blacks are condemned to suffer the furies of that freedom. Martin 62) For example Clay and Lula’s dialogue in scene one: â€Å"Clay: Wow. All these people, so suddenly. They must all come from the same place. Lula:Right. That they do. Clay: Oh? You know about them too? Lula: Oh yeah. About them more than I know about you. Do they frighten you? Clay: Frighten me? Why should they frighten me? Lula: ‘Cause you’re an escaped nigger. Clay: Yeah? Lula: ‘Cause you crawled through the wire and made tracks to my side? Clay: Wire? Lula: Don’t they have wire around plantations? Clay: You must be Jewish. All you can think about is wire.Plantations didn’t have any wire. Plantations were bi g open whitewashed places like heaven, and everybody on ‘em was grooved to be there. Just strummin’ and hummin’ all day. Lula: Yes, yes. † (Baraka 2754) Lula refers to Clay as an escaped nigger because he crawled through the wire and made tracks to her side. Lula’s reason for saying such a statement shows the common assumption that all black people admire white style. With Clay giving such an apathetic response to Lula’s comment, it is an example of the suggested submissiveness to white authority from an African American.This kind of behavior from Clay is used as a reminder to African Americans to idolize the thoughts and ideas of Caucasians. (Martin 62) There is a power struggle between black and white in Dutchman. When Clay was the more dominant character as an African American man he had a sense of confidence and assurance about himself, but once he is killed, his character is seen as the person you don’t want to be. Baraka’s idea is that if you take on the ways of Clay eventually you will end up someone you’re not, losing your true self.On the contrary when Lula was the more dominant person she had a sense of esteem that overpowered Clays. Her overpowering attitude is to symbolize the dominating cultural presence white people have over blacks. Even with all of the sarcastic comments Clay made as comebacks to Lula, her ingenious way of insulting him still left her with the upper hand. Clays laid back attitude toward Lula is admirable, almost as if he looks up to her wanting to be her. Clay’s admiration for Lula did not begin when she stepped on the train but originated in his upbringing.His yearning to fit into the white culture that seemed to be much better off than he was is what established his appreciation for the white society. (Kumar 277-278) At first he tolerates her comments and attempts to take them lightheartedly, because he has hopes at being intimate with Lula. Willing to listen to a white woman strip him of his pride and manhood just for a night of pleasure, Clay is submitting to the dominant character of Lula. In scene two Lula’s insulting comments progress: â€Å"Lula: Uhh! Uhh! Clay! Clay! You middle-class black bastard.Forget your social-working mother for a few seconds and let’s knock stomachs. Clay, you liver-lipped white man. You would-be Christian. You ain’t no nigger, you’re just a dirty white man. Get up. Clay. Dance, with me, Clay. Clay: Lula! Sit down, now. Be cool. † Even through Lula insulted him and spoke badly about his mother clay still responded in an apprehensive way. Lula’s aggressiveness in her speech angers Clay to the point where he curses at her, that is after she calls him an Uncle Tom Wooly Head. (Martin 62)(Kumar 276) At the end of scene one Lula says â€Å"You’re a murderer, Clay, and you know it. (Baraka 2751)This quote could be thought of as a subliminal way of saying that Cla y killed the black man inside of him. All throughout the first scene Lula has the more aggressive and dominant role, but in scene two Clay takes on the more authoritative role, while Lula ends up being the actual murderer at the end of the play. Lula’s plot to kill Clay is in some way foreshadowed when the other passengers board the train and she says â€Å"we’ll pretend that people cannot see you†. (Baraka 2751) Clay tries to defend himself all throughout the play but doesn’t succeed because he can’t defend something that he is not.While Lula is insulting the stereotypes and behavior of black men, Clay cannot fully defend them because he himself isn’t truly â€Å"black†. (Klinkowitz 123-124) Baraka used a sense of satire because instead of directly inputting his opinion about Clay he played off of Lula’s character, which provoked Clay to portray through his actions the person readers don’t want to be. This kind of appro ach causes readers to think about whom they are and their role in society. Dutchman raises the attention of readers black or white and makes each think of who they really are.Even through the personalities of each character, any reader can apply themselves to the situation. With America becoming so diverse in the last decades assimilating ourselves into different cultures has become almost second nature, so adapting to other cultures has not caused us to loose who we really are but to accustom ourselves to change. Baraka didn’t want readers to internally kill the person they were inside, but to do away with the person that they weren’t. Complete and total assimilation into another culture is what Clay did to himself and is what Baraka wants Blacks to not do.Instead, he wants Blacks to never forget who they are, but to not be so narrow minded that they are blind to the world around them. Jae`da WilliamsAnnotated Bibilography Galens, David M. Dutchman-Amiri,Baraka. Drama For Students. Vol. 3. Detroit: Gale, 1998. 141-59. Gale Virtual Reference Library. Cengage Learning. Web. 31 May 2012. Electronic Book. Drama for Students gives readers different outlooks on a variety of texts. The approach taken to analyze the piece Dutchman is unique, because instead of offering one theme there are multiple.This allows readers to take it upon themselves to decide what they think about the play. By providing plot summaries it allows readers to take what they thought about the text and apply it to a more condensed version. Drama for Students would work best in a classroom, considering it’s written for students. Since it is written in a form for students to learn and comprehend, it would be no challenge to grasp the concepts presented. This non-complex approach to the play will help the clearness of my research. The direct approach should help anyone who uses this resource.Understanding the background of the play is not difficult, because of the short author biography provided. This makes the Dutchman than just a piece of literature, but rather a piece of the author. Piggford, George. â€Å"Looking into Black Skulls : American Gothic, the Revolutionary Theatre, and Amiri Baraka’s Dutchman. †Ã‚  American Gothic: New Interventions in a National Narrative. Iowa: University of Iowa, 1998. 143-59. EBSCO Host. Web. 30 June 2012. Electronic Book. Piggfords approach in comparing Dutchman to African-American Gothic literature is different from the other resources that I have come across.The social and political events that were taking place while the play was written have a lot to do with Piggfords ideas on the underlying issues Baraka implemented into the play. It is aid that Dutchman marked the end of a certain type of theater, the kind that uses social structures as the gateway to examining the black psyche. This book is very helpful because it not only addresses the things that are usually looked for in a piece of work such as theme, characters motivation, outside influences and the authors influence.The title and the way the text makes others feel is a part of the meaning of the play in its entirety. Martin, Thaddeus. â€Å"Dutchman Reconsidered. †Ã‚  Black American Literature Forum  2nd ser. 11 (1977). Web. 23 May 2012. Online Article. In this review Martin gives an analysis of the characters in Dutchman, mainly Clay and Lula. By using quotes from the text, his ideas about the play seem to have a great amount of relevance and validity. Although the article is short it brings much insight to my research because of its strong argument.It presents an idea, and then runs with it. Martin doesn't waver in what he believes is the message that is in Dutchman. Even though his ideas are similar to other journal reviews, Martin includes more of his opinion rather than relying on past events and political issues that were that were prominent in that time. It's almost as if Martin is taking into considerati on the feelings of the characters of this play. He relates the feelings of average Americans to the characters of the play; this gives a more personal feel to the research. Kumar, Nita. The Logic of Retribution: Amiri Baraka's â€Å"Dutchman†Ã¢â‚¬ Ã‚  African American Review  37. 2/3 (2003): 271-79. JSTOR. Web. 23 May 2012. Online Article. Nita Kumar's response to the Dutchman is very useful in my research because its examples are from other reviews of the work. This type of literary construction gives Kumar’s work more versatility. It is able to suit different opinions without insulting anyone’s views. In Dutchman, the use of language plays an important role, and Kumar recognizes that. Examining the language used and how it helps the characters feed off of one another is important.This will help anyone who reads the review grasp an understanding on why some things were said and exactly what they mean. Putting her ideas into categories, Kumar’s' review is very well organized which makes it beneficial to my research. The organization of the article makes it a lot easier for readers to follow along and allow time for things to process, which is why it is so ideal for research. Klinkowitz, Jerome. â€Å"LeRoi Jones: Dutchman as Drama. †Ã‚  Negro American Literature Forum  7. 4 (1973): 123-26. JSTOR. Web. 23 May 2012. Online Article.This text offers a great layout of information. Klinkowitz takes pages of text in the play and evaluates it, instead of the entire play as a whole. This approach literally breaks down the quotes and thoughts of the characters. This piece even analyzes the position that LeRoi Jones was in when he wrote the Dutchman. Not only does he break down the pages of the script, but still does not fail to incorporate other writers ideas and opinions in his work, Instead of taking away from the point that Klinkowitz is trying to make, the examples make his writing more relatable and personal.The continual flo w of criticism allows for the author to be very static in his opinions. Just as a teacher would teach their students a lesson, allowing room for opinions and ideas, Klinkowitz allows readers to input their own thoughts and ideas on the play. Works Cited Galens, David M. Dutchman-Amiri,Baraka. Drama For Students. Vol. 3. Detroit: Gale, 1998. 141-59. Gale Virtual Reference Library. Cengage Learning. Web. 31 May 2012. Electronic Book. Piggford, George. â€Å"Looking into Black Skulls : American Gothic, the Revolutionary Theatre, and Amiri Baraka’s Dutchman.   American Gothic: New Interventions in a National Narrative. Iowa: University of Iowa, 1998. 143-59. EBSCO Host. Web. 30 June 2012. Electronic Book. Martin, Thaddeus. â€Å"Dutchman Reconsidered. †Ã‚  Black American Literature Forum  2nd ser. 11 (1977). Web. 23 May 2012. Online Article. Kumar, Nita. â€Å"The Logic of Retribution: Amiri Baraka's â€Å"Dutchman†Ã¢â‚¬ Ã‚  African American Review  37. 2/3 (2003): 271-79. JSTOR. Web. 23 May 2012. Online Article. Klinkowitz, Jerome. â€Å"LeRoi Jones: Dutchman as Drama. †Ã‚  Negro American Literature Forum  7. 4 (1973): 123-26. JSTOR. Web. 23 May 2012. Online Article.